There are several reasons why you might consider implementing an AI-powered Assistant for your business or organization:

It's important to note that the implementation of an AI-powered assistant should align with your business goals, target audience, and specific use cases. A well-designed chatbot can enhance customer experiences, streamline operations, and provide a competitive advantage in today's digital landscape.

There are many important reasons why you should choose Barnacle Studios’ Manta as your Chatbot solution:

By choosing Barnacle Studios' Manta as your Chatbot solution, you can benefit from its user-friendly nature, scalable capabilities, and the dedicated support of our experienced team with a proven track record.

Manta is currently supporting the following file types as data sources:

Manta assistants can easily be customized in various ways to meet specific requirements and enhance user experience. Here are some common customization options for chatbots:

ChatGPT, the language model Manta is based on, primarily supports English language interactions. English is the language in which the model has been extensively trained and fine-tuned, and it performs best when interacting in English.

However, it is worth noting that while ChatGPT primarily supports English, it can also understand and generate responses in other languages of very high quality. Users can engage in conversations in languages other than English, but the model's proficiency and accuracy may vary depending on the specific language and the amount of training data available in that language.

We recommend that you simply give it a try if you are using a non-English language for your website or training data – you will most likely be surprised how well Manta will perform.

We make things easy for you and provide seamless integration into your website, intranet, or other communication platforms. Simply follow our integration instructions to share your Manta assistant. You will be up and running in no time! 

At Barnacle Studios, we take data security seriously and prioritize the protection of our customers' information. Our AI-powered assistants, powered by OpenAI and hosted on Azure, are designed with robust data security measures in place. Here's why you can trust the data security of our AI chatbots:

Your data security is our top priority. We strive to maintain a high standard of protection for your information, leveraging trusted technologies and adhering to best practices. With our AI-powered assistants, powered by OpenAI and hosted on Azure, you can have confidence in the security and privacy of your data throughout your interactions with our services.

Incorrect answers, while possible, are usually rare and tend to be related to challenges in the question structure or training data. Some web or document content can be hard to interpret for the AI (e.g., oddly structured tables or references to images). The recommended solution is to create a separate text document with a list of clear questions & related answers that seem to be challenging for the chatbot. This document can then be uploaded as an additional content source and usually resolves the challenges. 

Yes, and it makes sense to review the questions and answers periodically. Regularly reviewing the questions and answers helps to ensure the accuracy and relevance of the responses provided by the chatbot. Manta provides a handy dashboard of recent questions and resulting answers for your review. It allows you to identify any incorrect or outdated information and make necessary updates. Additionally, reviewing the questions and answers can help in improving the chatbot's performance and enhancing its ability to understand and respond to user queries effectively. It is a recommended practice to continuously monitor and evaluate the chatbot's interactions to refine its knowledge base and improve the overall user experience.

Should you surpass the limits of your existing plan, the chatbot functionality may be temporary disabled and you will be notified. In such instances, you will receive a prompt to upgrade to a higher-tier plan that better caters to your usage demands. By opting for an enhanced plan, you can sustain uninterrupted access to all features and guarantee the continuous operation of your chatbots.

Websites are rescanned once per month in the Free and Pro pricing Tier but allow for more frequent scanning for our Enterprise customers. Ultimately, the scanning frequency is determined by your organization's requirements and resources available for maintaining and updating the chatbot's knowledge base.

Absolutely! Our chatbot is designed to be available 24/7, making it an ideal solution for international companies operating across different time zones.

The frequency of re-uploading your data source documents depends on several factors, including the update frequency of the content and the specific needs of your organization. In most cases, it may be necessary to periodically rescan at least some data sources (e.g., on a weekly or monthly basis) to ensure the chatbot has access to the latest information.

We are unable to provide refunds for any payments already made, and your service will simply continue until the end of the pre-paid term.

Please use our free plan to familiarize yourselves with our service and make informed decisions about your usage requirements before committing to a paid plan.

Natural language queries are questions or requests expressed in everyday language, allowing users to interact with systems using human language instead of complex programming languages or syntax. It enables users to ask questions or make requests in a way that feels natural to them, improving user experience and accessibility.